Our Services

Overview of our service

The social housing market is large and stable, with the Government re-stating its commitment to affordable housing, pledging to build three million new homes by 2020.

The 200 largest social landlords now own 75% of England’s public housing stock, with the market likely to consolidate further. This makes Rok’s established long term relationships and reputation with key players, in all regions, even more valuable. We are fast becoming the UK’s provider of choice. Almost all our work is won through long term contracts known as framework agreements, providing a succession of projects over three to five years.

We believe our customers remain with us because of our commitment to what matters to them. Our style of inclusiveness creates a ‘one team’ response to our customers’ requirements and we work with them to help meet their objectives. Everyone from area leader to apprentice knows the importance of good service because we use customer satisfaction targets to monitor our performance.

Our excellent community relationships make us the obvious choice to carry out general building repairs and maintenance projects in the education sector. By listening to what teachers and pupils want as well as local authorities Rok has gained a reputation for working safely and efficiently in occupied premises and providing first class facilities fully appreciated by their users. Such competence comes from spending time understanding how these institutions work.